Support

Need a hand?

The most common situations are below. If yours isn't here, write to us.

Please do not send us your health data, measurements or medical information. We do not need it for support.

If the code doesn't arrive in a few minutes, check spam and request a new one. Codes are single use and valid for 10 minutes.

Manage permissions in iOS Settings › Health › Data Access & Devices › Form Your Day. The connection is optional.

If reminders don't arrive, check iOS Settings › Notifications › Form Your Day and your reminder times in the app.

Subscriptions are managed by Apple: Settings › Apple Account › Subscriptions. Refunds go through Apple's refund page.

In the app go to Settings › Privacy and My Data › Data export › Request an export to receive a copy of your entries.

To delete your account and entries permanently, follow the steps on the account deletion page.

Contact

We aim to reply within 2 business days.

Found a vulnerability? Email [email protected] with "Security" in the subject line.